Please, how can I get to activate the PIN in order to retrieve the product key, andĬomplete the installation, through a online channel, without expensive international phone calls? I have the receipt of the proof of purchase. International phone call to solve a problem created by a fault in the system of Best Buy, which should have activated automatically the PIN when I purchased the software.
I tried to contact Microsoft in Brazil, I talked to two attendants, and they told me Microsoft Brazil could do nothing for me because the PIN system is not used here, so I had to contact Microsoft in US. I did it, I was charged a real fortune calling from Brazil, due to the international phone call, and they weren't able to help me, and told me to contact Microsoftīy phone through 86. He even contacted the store in Orlando through telephone,īut they advised me to contact the more advanced Best Buy technical support through 1-800 number. I chat to the Best Buy technical support, and the guy wasn't able to help me. That's impossible, because I have already returned to Brazil. When I tried to install the software, I entered the PIN, but the MS site answered the PIN hadn't been activated,Īnd that I had to return to the store I bought the software.
I purchased it at Best Buy in Orlando, Fl.
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Hi, I live in Brazil and I purchased a Office for Mac 2011 Home and Student
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